Customer Care

Shipping & Returns

Clear delivery charges, simple return rules, and order support built around your checkout details.

Checkout

Shipping is calculated before payment, based on the current store settings.

Your order is prepared, packed, and handed to the delivery partner.

Tracking is added when available so customers can follow the parcel.

Eligible unused items can be returned within 30 days.

Shipping

Shipping charges and free shipping thresholds are shown in the bag and checkout summary before payment is completed.

Returns

Return items unused, clean, and with original packaging where possible. Approved refunds go back to the original payment method.